Shipping manifesto

Other shops have shipping policies. Modernmending.com has a shipping manifesto! I've put a lot of thought into it and want to be as transparent as possible.

Weekly dispatch

This shop is in slow mode so I can enjoy a better work-life integration, as a shop owner and mum of two tiny tots. Your patience and understanding are greatly appreciated.

I'm currently dispatching orders once a week; place your order by 5pm Thursday Melbourne time (AEST) for dispatch the next day (Friday).

Australia Post has been experiencing significant delays. If you select Express Post at checkout, it will speed up Australia Post's delivery timeframe but won't speed up my process.

After your order has been packed, you will receive an email notification with your Australia Post tracking number, which you can use to check on the delivery status of your order.

Shipping carrier

I ship via Australia Post because it’s reliable, trackable and carbon-neutral. International orders are experiencing significant shipping delays due to COVID-19; click here for Australia Post international delivery updates.

If you select Express Post at checkout, it will speed up Australia Post's delivery timeframe but won't speed up my process.

After your order has been packed, you will receive an email notification with your Australia Post tracking number, which you can use to check on the delivery status of your order.

Shipping fees

I don’t offer free shipping because there is no such thing as free shipping. Someone has to pay the cost for postage.

Shipping is currently a flat rate of $10 within Australia ($13 Express Post); international shipping is calculated at checkout. Gift cards are delivered electronically and do not require shipping. 

International shipping

I ship worldwide with the exception of the UK, due to VAT regulations that came into effect on 1 January 2021. If you are in the UK you can order the UK edition of my book from your local bookshop.

Local delivery

Customers in Northcote, Thornbury and nearby suburbs (subject to capacity) can select local delivery at checkout. Local delivery is extra-slow and coincides with my pram-walking/kid-wrangling schedule, up to one week after purchase. ٩(｡•́‿•̀｡)۶

I choose to reuse

When shipping orders my first priority is to reuse packaging materials whenever possible – boxes, padded mailers, cardboard, paper, tissue paper, bubble wrap and egg cartons from neighbours, second-hand shops and recycling centres. I cannot guarantee the materials used to ship your order will be plastic-free for this reason.

My tags and labels are stamped by hand onto compostable paper tape or preloved cardboard packaging.

I buy recycled packaging

If I don’t have suitable second-hand packaging to use for your order, my next priority is packaging made from recycled materials. It's important to me to support Australian companies making good products from our recyclables, and to make sure that material gets a second life.

Tape

I use compostable, gummed kraft-paper tape to seal my parcels whenever possible. I have a second-hand tape wetter that I love, purchased from my local op shop. Gummed paper tape is available at most art-supply shops if you want to make the switch yourself!

Express Post orders will have official plastic "Express Post" tape added.

International orders with many items will have a plastic pocket taped to them, to accommodate additional paperwork required by customs.

Individual product packaging

Every item for sale on this website has its packaging components listed and in most cases photographed, so you can make an informed decision.

Upstream packaging

When I speak to my suppliers I specifically ask that my orders be supplied to me without plastic packaging, whenever possible, to avoid waste and single-use plastic. This isn’t always possible, but I’ll keep asking, forever.

Here's how one of my suppliers has my name recorded in its database: